Privacy Policy
We are registered with the Information Commissioner’s Office, Registration Number A8303697
Your privacy is important to us. This Privacy and Cookies Policy explains what personal data we collect from you and how we use it.
Important Information
Anderton Electrics Limited is a company registered in England and Wales with registered number 08816498 and have our registered office at 3 Kensworth Gate, 200-204 High Street South, Dunstable, Bedfordshire, LU6 3HS. Our registered VAT number is 5795919031.
Our General Manager can be contacted at james@andertonelectrics.co.uk or on 01582 343 123.
What information we collect and use
Your interactions with us: If you contact us, we may keep a record of that correspondence. When you contact us, phone conversations may be monitored and recorded.
Visits to our website: This include, but is not limited to, traffic data, location weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Location data. The mobile version of our Website will collect information about your location if location services are enabled on your mobile phone.
What allows us to process your information?
You have consented to us using your personal data as part of engaging our services.
We also need to use data about you because we need it to execute the contract you entered into when agreeing to our Terms and Conditions for services, invoicing and VAT processing
What we do with it
We do not direct market our client or pass personal details to any marketing companies.
We store personal data to comply with HMRC rules on invoicing and VAT and will maintain an open account for you to purchase electrical services from us.
How we share your data
With our registration body NAPIT for recording of testing and certification.
With our invoicing/estimate & accounting system product provider Quickbooks via their cloud services
With our Accountant’s Higgingson & Co (UK) Ltd Dunstable
With County Courts in the event of non payment of account and debt collection agents as part of the collection of monies owed process
In rare, specific cases. We will access, transfer, disclose and preserve personal data when we have a good faith belief that doing so is:
- allowed under applicable law;
- necessary to respond to valid requests for information, including from law enforcement agencies;
- necessary to protect our customers, for example to prevent fraud.
Your rights / access
You have rights over how we use your data.
Access. You have a right to know whether we hold personal information about you. Where this is the case, you may request a copy of your personal data we held, as well as information about how it is being used. Your request will be responded to within one calendar month of your request.
Please note that we may require you to provide proof of identity before we are able to provide any information.
Rectification. Where information held about you is inaccurate or incomplete, you may request its rectification or completion.
Objection. Where we have used your data in pursuit of our legitimate interests, you can ask us to stop (subject to conditions).
Restriction. You have a right to ask us to restrict our use of your personal data in some circumstances, for example whilst we investigate a complaint that the data we hold about you is inaccurate (subject to conditions).
Erasure. In certain circumstances, you may request that your information be erased (subject to conditions).
Automated individual decision-making / Profiling. You have a right not to be subject to a decision made solely by automated means, without any human involvement. You also have a right not to be subject to a decision made based on the automated processing of your personal data to evaluate certain things about you. These rights are subject so specific conditions, and in the rare cases where we may make decisions about you based on automated individual decision-making or profiling, you will always be able to request human intervention in the decision-making process, or challenge our decision.
Withdrawal of consent. You are allowed to withdraw your consent to our use of your data at any time. If there is no other justification for the use of your data, we will stop using it.
Complaint. If you wish to raise a complaint on how we have handled your personal data, you can contact our General Manager, who will investigate the matter. If you are dissatisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (www.ico.org.uk).
To exercise any of these rights, or for further information on how your personal data is handled, please contact us at james@andertonelectrics.co.uk
How long we keep your information
Anderton Electrics Ltd retains personal data for as long as necessary to operate our business, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
Transfers abroad
We may transfer your data abroad if we have a legal obligation to do so.
Where this is the case, Anderton Electrics Ltd will always ensure that your information is safe and only sent to organisations providing adequate safeguards, such as:
- Organisations established in countries providing adequate provisions to safeguard your personal information;
- Organisations who are contractually bound to protect your information;
- Organisations who have obtained Privacy Shield certification.
Changes to this Policy
This Policy was last updated 06/03/2018. If we change our Privacy and Cookies Policy, we will update the changes on this website. We may also place notices on other pages of the website so you check our current policy at any time.